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Have you ever received an email bounce for an email from your email address, or your email domain, that you never sent? We get a lot of emails and calls from people that this has happened to with the concern that their email accounts have been hacked. While this may be the case, it's not the only reason why this could have occurred.

We are always looking for ways to bring you new products and services or improve our existing services. Our new premium anti-spam system is a combination of both. We have partnered with SpamExperts to implement their hosted cloud solution.

We are sometimes asked why emails are being flagged as spam. Mail servers use a disparate variety of methods to combat spam and in most cases we are not in control of the system that is flagging these emails as spam. This is therefore not a question we can answer with authority, but is something the recipient network administrator can answer. However, two common issues have emerged: