Accessing a mailbox using Outlook Web App (OWA)
One of the many benefits of using the Hosted Exchange system is that you get access to Microsoft's Outlook Web App - formerly, Outlook Web Access - (OWA). OWA is, as the name suggests, a web-based version of Microsoft Outlook, with most of the same functionality available to the desktop version, and available from anywhere that you have a web connection.
All users of our Hosted Exchange packages get access to OWA for no additional cost, included in the hosting plan. It can be accessed from the URL of http://owa.[your domain name]. So, the example we will be going through in this post, we will be using the URL of http://owa.expeedtechnology.com.au Note that the above URL is http (non-secured). This in turn will be redirected to a secured (https) website before you have to log in. If you were to go to the https version of owa.your domain name] initially, you would greeted with a security warning that the domain name on the server's security certificate is different to that which you have tried to access. This is because all hosted Exchange accounts are hosted on our servers and are dealt with centrally, under our domain name, not that of our customers. Below is the login screen that users are greeted with when they first access the service. The user is asked to provide their e-mail address and password (as configured through the control panel at the time the mailbox was created) in order to access the system.
Log in using the user's e-mail address and the password for that mailbox, and you will be able to access the account (after a couple of easy questions about time zones on first login). Once logged in, the user will be presented with the following, familiar-looking screen to manage their e-mail.
There will be future posts and videos on how to use OWA in due course, but it is fairly intuitive and very similar to other e-mail applications.