My Club Connect App: Privacy Policy

Last Updated: April 29, 2025

This Privacy Policy explains how Expeed Technology Pty Ltd ("we," "us," or "our") collects, uses, shares, and protects information in connection with our My Club Connect app and related services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Account Information: When you create an account, we may collect your name, email address, username, password, and other information you choose to provide.
• User Content: Information you submit through the Services, such as messages or feedback.
• Payment Information: If you make purchases, we collect payment details through our third-party payment processors.
• Communications: Information you provide when you contact us, such as through support or feedback forms.

b. Information Collected Automatically

• Usage Data: Information about your interactions with the Services, such as features used and time spent.
• Device Information: Details about your device, including IP address, browser type, operating system, and mobile device identifiers.
• Location Data: With your consent, we may collect geolocation data to provide location-based features.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

• Provide, maintain, and improve the Services.
• Personalize your experience.
• Process transactions and fulfill orders.
• Communicate with you, including responding to inquiries and sending updates or promotional messages (with your consent where required).
• Monitor and analyze usage trends to enhance functionality and security.
• Comply with legal obligations and protect our rights.

3. How We Share Your Information

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, payment processing, or analytics.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
• Legal Requirements: To comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.
• With Your Consent: When you explicitly agree to share your information.

We do not sell your personal information to third parties for their own marketing purposes.

4. Your Choices

• You can update or delete your account information by logging into your account or contacting us.
• You can opt out of promotional emails by clicking the "unsubscribe" link in our emails or contacting us.
• You can disable cookies through your browser settings, though this may affect the functionality of the Services.
• You can disable location services through your device settings, but this may limit certain features.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

Expeed Technology Pty Ltd is based in Australia. Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

The My Club Connect app is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through the Services. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: